Refund Policy

7-Day Money-Back Guarantee

At TrueEdge Academy, we want you to be completely satisfied with your purchase. We offer a 7-day money-back guarantee on all our digital courses.

Eligibility for Refund

To be eligible for a refund, you must meet the following criteria:

• The refund request must be made within 7 days of the date of purchase.
• The user must not have completed more than 30% of the course content.
• The user must not have downloaded more than 50% of the course resources (PDFs, templates, etc.).

How to Request a Refund

To request a refund, please email our support team at support@trueedge.com with the following information:

• Your Full Name
• Order ID / Payment ID
• Email address used for purchase
• Reason for the refund request (this helps us improve our courses)

Refund Process

Once your refund request is received and verified, we will send you an email to notify you that we have processed your refund. A credit will automatically be applied to your original method of payment within 5-10 business days, depending on your bank/payment provider.

Exceptions

Please note that certain promotional offers or "bundle" deals may have different refund terms. These will be explicitly stated at the time of purchase. Subscriptions, if offered, are typically billed recurringly and can be cancelled at any time, but past payments are generally non-refundable unless within the initial 7-day window.